Joan Carter | Branch Manager / Sales

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Joan Carter
Joan is the Sales Manager at our Paynesville Office.
Joan started work at King & Heath in 1994 having previously worked in education for 27 years at a senior level and has lived and worked in East Gippsland for 42 years. Joan’s extensive experience, combined with consistently high results, has allowed her to successfully establish herself as a knowledgeable and highly sought after area expert. Joan has a proven record for attracting qualified buyers and exceeding expectations.
At the heart of Joan’s success is her commitment to obtaining the best possible outcome for her clients. She is motivated by a genuine desire to help people achieve their property goals. Joan’s awareness of current market trends within the real estate industry, coupled with her strong communication and negotiation skills, allows property owners to trust that their most important asset is in capable hands.
Joan has a positive attitude towards work and life. Away from the office she enjoys travel and socialising with a large group of family and friends either at home or boating on the Gippsland Lakes.
Joan and the team at Paynesville have received numerous achievement awards at both State and National level on a consistent basis. She has received individual awards among them being in the Top 10 Sales People for the First National Network for the past 18 years and Sales Person of the Year on 2 occasions at the Australasian Real Estate Awards.


" We are absolutely delighted with Joan and the team at King and Heath Paynesville. The photos of our home were beautiful and we had lots of inspections in a short time. After each inspection we were contacted with very detailed feedback. Our property soon sold for the listed price and we are able to move on with our plans. We couldn't be happier! " By Brian and Brigitta Peters
" Having bought a property through Joan Carter we found her very accommodating and easy to deal with. After explaining to her what kind of property we would be interested in. She immediately showed us exactly what we wanted.

Thanks Joan
" By M&F De Vries
" My husband and I have no hesitation in recommending the King & Heath team in Paynesville to anyone wishing to sell (or purchase) property in the district.
In our case, Joan sold our holiday home within 10 days and was thoroughly professional in her approach to help us through the listing process, keeping us informed on all matters relating to inspections, feedback from prospective purchasers and relaying current market prices.
" By Carol Szekfy
" We are delighted with our new home and we can't thank Joan enough for her assistance and support. We have no hesitation in recommending Joan to our friends and family - in fact we already have!! " By Ray and Tina Marx
" I have found my beautiful new home thanks to Joan's persistence and continued support and I strongly recommend the services of King and Heath to any potential buyers and sellers. I'm looking forward to returning to the Gippsland Lakes!! " By Julia, Renae and Cameron
" We strongly recommended that anyone selling a property here in Paynesville should go through Joan and the team and King and Heath! We sold our holiday home very quickly for the price we wanted and everything went smoothly. We couldn't be happier with the service and support we received! " By Helene and Vic Saddlington
" Joan and the team at Paynesville King and Heath have been wonderful to work with. We have sold our beautiful home in Paynesville and are now happily living in Cover Cottage where we have our own jetty berth. It has been an absolute pleasure working with Joan to sell and buy. At all times we were kept informed and given very accurate feedback after each inspection. We have no hesitation in recommending Joan and the team at King and Heath Paynesville. Selling and buying can be difficult but we all worked together to make the transaction as easy as possible. " By Sandra and Ross Thomas
" We would like to express our sincere thanks to Joan and the team at King and Heath Paynesville for helping us purchase our house.

We were kept up to date throughout the process of the purchase as well as offered ongoing advice and support. All the staff at the Paynesville office went out of their way to make us feel comfortable and assist us with our many enquires. The professional service delivered far exceeded our expectations and we are truly grateful for their assistance in finding us our wonderful dream home!!
" By Michael Lewis and Kara Kendall
" We couldn't be happier!! We listed our property with Joan and within a week she found our buyers!! We now look forward to building our new home and we can even rent back our current home until our new one is built which means we only have to move once.
" By Jim and Joy Cugley
" We are delighted with our new home and can't wait to set it up for family holidays. I have just retired so I have time to spend at the house and my wife, a teacher is looking forward to relaxing weekends and holidays on the island. Our two teenage daughters, both good swimmers and busy with work and study are also looking forward to the island lifestyle.
Thanks Joan for helping us with our purchase. We strongly recommend you and King and Heath to anyone wishing to move to the beautiful Gippsland Lakes district.
" By Henry and Kaylene Lieshout
" My beautiful home on the island was listed and sold very quickly for a price higher than the list price!! I can now move on with my life but I will really miss my friends on the island. It was great to talk to the new owners and let them know that they are moving in to a great neighbourhood. Thank you Joan for looking after me so well. " By Therese Grieve
" Dear Joan, Jack, Deb and the Team,

Thank you for all your hard work over the past 15 months, and especially Jack for finding a purchaser for our house. We really appreciate it.
" By Lesley Thomasz & Wayne Sleeth
" How sad we are to be leaving our beautiful home and so many happy memories. It took time and patience but we eventually sold and couldn’t be happier with the time spent with Joan, Deb and Scott from King & Heath, Paynesville. We formed a strong relationship and we’re happy to report that Joan found our buyers. We have met them and are delighted to hand over our property to a lovely family who will grow to love our lakeside home.

We’re off to Melbourne to be near our family.

THANK YOU to Joan and team.
" By Sue and John Blackman
" THANK YOU for looking after me and helping me to sell my dear old housein Paynesville that was getting far too big for me and for finding my new home in Parkridge Village. You kept me informed at all times and helped me to make a difficult decision to sell and move on. I’m delighted that the move is now over and I can begin to relax. Thanks also to Jack for getting my TV to work!! " By Laraine Harrison.
" Dear Joan,
I wanted to write to you to put on record how pleased we were with the beginning to end process in the purchase of our new property at Newlands Arm.
Our search had been quite a long one and finding the right property in the right location was critical for us. As you know we were on a tight schedule and your assistance in ensuring a quick completion whilst always mindful of the need for you to act in the best interests of both seller and buyer, our experience found you to be extremely professional and admirable.
The complete experience of our dealings with yourself and King & Heath Paynesville really was "First Class." Your own very special attention to detail was most noticeable particularly the consideration to new residents into this area.
We would also like to include that from a professional and personal point of view from individuals who have made several real estate purchases around the globe our experience with you has been exemplary.
We would not hesitate to recommend you to any potential buyer or seller. Your own personal knowledge of the area added significantly to the "First Class" experience. You are a credit to the industry.
" By Lorraine Jones
" Our home sold in less than one week and for the price we wanted. We are delighted with Joan’s professional approach to her work and the way she kept in contact with us prior to listing our property and leading up to a very successful outcome. " By George & Barbara White
" Many thanks to Debra and Joan for assisting me with the sale of my house and the purchase of my block.
Your professional and friendly approach made me feel comfortable.
I will have no hesitation in recommending King & Heath First National to my family and friends in the future.
" By Robyn Wirken
" HAPPY! HAPPY! HAPPY! . . . Joan helped us to work through the sometimes difficult process of selling in Melbourne and buying our beautiful new home in Paynesville. There were times when we thought it wouldn’t happen and Joan was able to assist us through the process. We are extremely grateful for her good advice and friendly assistance. We will most certainly recommend the services of Joan and the team at King & Heath to anyone who might be thinking of selling or buying. " By Cheryl and Peter Kerr
" Selling and buying properties for the most is an emotional roller coaster, for us this process has been eased by the professional Paynesville team who have kept us up to date. They are realistic, trustworthy and most of all fun to deal with.
With Joan Carter at the helm and her ability to create a business that houses the best staff and her own fantastic personality and numerous credentials this has been to our benefit.
Thank you.
" By Kate and Graeme Bills
" A little note to say a “BIG THANK YOU” for all the effort that you have put into selling my home in Paynesville. I do appreciate your understanding of my situation but now that the house is sold I hope to resume my normal living again. " By Alma McDonald
" To Joan & Deb,
Thank you for the incredible amount of hard work you and your team have put into selling the property. You have gone above and beyond. We cannot thank you enough! Please have a celebratory drink on us!
" By Richard Harvesting
" I was looking at properties in the Paynesville area. I saw one I liked in Eagle Point on the King & Heath website so I called in to their office in Paynesville. I was introduced to Joan Carter. My immediate impression of Joan was the consummate professional. She asked me about my ideas of what I was looking for and where. When I told her what I was looking at in Eagle Point she also mentioned another property close by. I looked at both properties and ended up buying the property she mentioned. To sum up: Joan was very accommodating and professional - I would highly recommend her if you're in the market. Thanks Joan! " By Lance Moore
" We both want to thank you for selling our house on 45 Western boulevard, Raymond Island. We are very happy with the result and with you. Thanks again. " By Adolf & Lisa Popko
" I am very excited about my new purchase in Paynesville and THANK YOU most sincerely for your professional advice and support. I am looking forward to working with you and your team to assist me with my investment. " By Ros Pearce
" Joan is the best agent we have ever had!
Joan is a wealth of knowledge. if you need a specific home in a specific location, chances are she can find you one!
We bought as soon as we found the right home and lucky we did as we had 4 buyers all wanting our purchase the following weekend. We never felt pressure, we knew we made the right decision. Can't thank you enough King and Heath and Joan in Paynesville.
" By Mel and Don
" We have had a happy experience both in selling our house in Newlands Arm and buying another in Paynesville, thanks to the skill, integrity and support of Joan Carter.
She gave sound predictive advice as to the price we might expect to get and gave good advice and the right contacts in preparing our home for sale.
She was tireless in organising viewings and these happened with little disruption for us. She also gave extensive and helpful feedback.
Despite an early disappointment in losing the house we wanted, Joan was able to find a house that with some adaptation will give us what we were looking for. Joan was able to help us see potential knowing our requirements.
We have been very impressed with the service received and recommend her to our friends.
" By Sue and Robert Fordham
" We found the process of the listing and selling of our house with Joan and her team to be extremely professional. It was a pleasure to work with a team with so much market knowledge. Throughout the process of our sale becoming unconditional, we couldn't fault Joan on her constant communication with us and the other parties involved, taking the stress out of the waiting game. Thanks Joan for making the next chapter of our lives to become a reality. " By Christine and Wayne
" Very happy with all the support given to me and price of the property and chattels.
Would recommend Joan as your representative to anyone.
" By Margaret Hillier
" I would sincerely like to thank Joan for all her hard work and professionalism with the purchase of my recent home. over the last 8-9 years I have had several times where I have had dealings with Joan to buy other properties, so I wanted to 'work' with Joan again to find a new one. I cannot express my gratitude for the communication & constant feedback as to how things have been going during settlement. She always went beyond her call of duty, working on her days off to fit in with my schedule. I have appreciated all of her hard work & can't wait to celebrate with her with a drink of thanks in my new home! " By Nicole Mott
" Thank you for a good experience.
Joan was knowledgeable, helpful at all times, approachable, was prepared to match our no nonsense approach to negotiation which we appreciate. Excellent in introducing us to the vendors in what is a unique property with large garden needing a personal handover. Overall made this purchase a good experience as far as an agent is able to, at a time in which vendor and purchaser are generally experiencing above normal stress.
" By Warwick and Judy
" We’re delighted with our purchase of 1/8 Lewis Place, Paynesville and very happy that Joan was able to find the right house for us so quickly and without any pressure. She knew exactly what Bill and Mal were looking for – and she found it!

" By The Bryan and Bishop families
" To Whom it May Concers,
Over the years we have bought and sold nine house's and during that time we havent had any one better to deal with than Joan Carter, Contracts for our perusal were emailed within one working day and the rest of the process went along similar lines. We were always kept in the loop. We have already told people how professional Joan was
" By Michael & Elizabeth
" I would sincerely like to thank Joan for all her hard work, personal service and professionalism with the purchase of my recent home. Over the last 8-9 years I have had several times where I have had dealings with Joan to buy other properties, so I wanted to ‘work’ with Joan again to find a new one. I cannot express my gratitude for the communication and constant feedback as to how things have been going during settlement. She always went beyond her call of duty, working on her days off to fit in with my schedule. I have appreciated all her hard work and can’t wait to celebrate with her with a drink of thanks in my new home. " By Ms Nicole Mott
" SOLD in 4 days!! Great service and advice from Joan and the team at King & Heath, Paynesville. Couldn’t be happier. " By Peter Thomson and Dianne Baile
It is a great pleasure to write this testimonial for Joan and Debbie of King & Heath Paynesville who recently sold our property at Paynesville.
A very good real estate agent by definition involves knowing the market, being honest, trustworthy and a good communicator.
We were kept informed every step of the way and we always felt Joan and Debbie had our best interest at heart.
In short, Joan and Debbie are efficient, helpful and a pleasure to deal with.
We wish you both well and mane sales in the future.
" By Graeme & Heather Caddy
" I did have a wonderful experience in dealing with the
Purchase of the property located at 9-11 Wellington
Street. Thank you for all the time and kindness you gave me. It has been one of best services I have had.

I like to congratulate you for all your generosity, and please extend my congratulations to Deborah and Peter.
" By Juan Ardiles
" Thank you so much for helping me in buying the lovely place I am living in now. Your lovely approach and help made me so confident in taking the decision in buying from your real estate agency.
I will be referring you to all my relatives and friends because of your excellent service.

" By Juan Ardiles